Study: "Leveraging In-Store Technology and AI: Increasing Customer and Employee Efficiency and Enhancing their Experiences"

  • To remain competitive, retailers increasingly invest in in-store technology.
  • Retailers must be clear on the target group and the purpose of these investments.
  • Technologies can increase efficiency and/or enhance experiences.
  • They impact the customer journey and/or employee journeys.
  • We showcase traditional and modern technologies fulfilling such purposes for both stakeholders.
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